FAQs

What services are available on site? Can a generator be used?

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No water or power is available on site. All litter must be collected and removed by the promoter; we may request that waste bins are provided in conjunction with sampling activity. Generators are permitted on site but must be diesel and ultra-silent, no petrol generators are permitted.

Is direct selling permitted?

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No direct selling is permitted under any circumstances.

Are vehicles allowed on site?

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Only specific promotional vehicles are permitted to remain on site - these will be confirmed in your approval letter.  All other vehicles used for staff or equipment transport must be removed from site promptly after set up, taking note of the vehicle movement restricted times (no movement permitted between 9.30 am and 5.30pm). 

Is amplified music allowed?

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No amplified sound, including the use of loud speakers, is permitted on site under any circumstances. It is an offence under the Control of Pollution Act 1974 to directly advertise a product or service using a loudspeaker.

Where can I park my vehicle?

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There are several multi-storey car parks in the vicinity of the sites – please refer to the following link

https://community2.newcastle.gov.uk/apps2/car-parks

Alternatively parking bays can be suspended/reserved directly with the city council for use during the promotion

https://www.newcastle.gov.uk/parking-roads-and-transport/parking/car-parks-and-on-street-parking/reserving-and-suspending-parking-places

What are access hours for vehicles to the site and set up times?

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Vehicles can only access sites before 9.30am and after 5.30pm. All non-approved vehicles must be removed from site during these hours and immediately after set up. Overnight construction/access can be arranged subject to detailed plans and approvals – please contact the team to discuss.

Is leafleting permitted?

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Yes, a distribution of free literature licence must be obtained from Newcastle City Council in order to hand out any promotional material to the general public. Charities are exempt from this requirement. Please see link below for application details. 

https://www.newcastle.gov.uk/business/licences-and-permits/roads-highway-and-environmental-licences/free-literature-distribution-licence

Do displays need to be attended at all times? Can they be left overnight?

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Yes; displays, structures and vehicles permitted on site must be attended at all times. These may be left overnight, subject to approval, but security cover must be provided.

What are the restrictions on promotions?

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No promotion of alcohol or tobacco is permitted under any circumstances.  No offensive material can be used.  We reserve the right to refuse any promotion that is deemed unsuitable.

What structures are permitted on site?

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Structures are permitted on site, subject to safety assessment. The promoter will be required to provide detailed technical information to confirm the structure is appropriate for the site. If gazebos are to be used then verified wind tolerance and ballast requirements must be provided and adhered to on site.

Useful links

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Licensing team:-

https://www.newcastle.gov.uk/business/licences-and-permits


Application for Distribution of Free Literature Licence:-

https://www.newcastle.gov.uk/business/licences-and-permits/roads-highway-and-environmental-licences/free-literature-distribution-licence


Suspension of parking bays can be arranged if nearby parking is required:-

https://www.newcastle.gov.uk/parking-roads-and-transport/parking/car-parks-and-on-street-parking/reserving-and-suspending-parking-places


A street collection license is required for all charitable collections:-

https://www.newcastle.gov.uk/business/licences-and-permits/business-charity-and-street-trading-licences/street-collection-licence


Please refer to full Terms and Conditions for all details on use of our sites.